Admiral Rewards as you currently know it is now closed.
Customers were able to add their bank details to their Admiral Rewards account until 30 November 2021 to redeem their funds.
An extension to this deadline was given to those having difficulty accessing their accounts until 6 December 2021.
After 7 December 2021 we are unable to process any redemption payments and unclaimed cash rewards will be donated to charity.
I wasn’t aware Admiral Rewards was closing.
Since 29 October 2021 we’ve attempted to contact all Admiral Rewards customers to advise them of the closure of Admiral Rewards. We’ve sent communications via email, SMS, push notification, social media, emergency messaging on Admiral.com and in some cases by phone.
If you haven’t received communications regarding this, please ensure we have the correct contact information for you. You can update your details via MyAccount.
I didn’t add my bank details by 30 November 2021 - can I still redeem my cash rewards?
If you didn’t add your bank details to admiralrewards.com by 30 November 2021, we aren’t able to process the payment of your cash rewards. Any cash rewards remaining in your wallet will be donated to charity.
I haven’t redeemed my cash rewards - can I transfer my digital wallet balance onto my policy?
No, your cash rewards could only be paid into your bank account and you needed to inform us of payment details by 30 November 2021. Any cash rewards remaining in your wallet will be donated to charity.
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