Make a claim:

My vehicle is insured with Admiral

Report your claim online

It's simple and convenient to register your claim online. Log into MyAccount and select Claims to start your claim now, and one of our dedicated claim handlers will get back to you.

Report your add-on product claim online

It's simple and convenient to use one of your add-on products or to know more about the policy benefits for Personal Injury and Hire Vehicle.

Alternatively, you can call us on 0333 220 2033 to start your claim.

Mon to Fri: 8:00-20:00
Saturday: 9:00-16:00
Sunday: 10:00-16:00

Bank Holidays, Christmas and New Year's opening hours

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

My vehicle is not insured with Admiral

Contact us about your claim

Even if you're not insured with Admiral but have been involved in an accident with someone who is, we might be able to help.

Please call us on:

Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

If Admiral handle your claim you could benefit from the following:

• Approved National Repair Network
• Lifetime guarantee on repairs (for as long as you own the vehicle)
• No excess to pay
• Replacement car
• Dedicated claims handlers
• Keep your no claims bonus

I'm only claiming for windscreen or glass damage

Autoglass® handles our glass repairs and replacements. You'll need to pay an excess after we accept your claim. Your No Claims Bonus will remain intact, even if you need a repair or replacement.

Unless you have the right level of cover, your claim will get rejected. The following policies do not include windscreen and glass cover:

• Third Party Only
• Third Party Fire and Theft
• Essential Cover

Or you can contact Autoglass direct 0333 220 2025.

My claim is for windscreen or glass damage

For existing Glass claims please contact Autoglass direct on 0333 220 2025.

This is a 24-hour helpline.
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

Admiral Law are dealing with my claim

If we told you that Admiral Law are dealing with your claim please click the link below for contact information.

Auxillis are dealing with my claim

If we told you that Auxillis are dealing with your claim please click the link below for contact information.

All other claims

• Vehicle repairs or courtesy cars

  If you're looking for an update on your vehicle repair, booking in date or a courtesy car, please contact your garage directly.

  The details of your garage will be on the correspondence we sent you at the start of your claim, or you can find them in the Claims section in MyAccount.

  Show more

• View my claim

  You can also view and update existing claim information in MyAccount.

  MyAccount

• Message us

  For more information about your claim you can send a message to one of our claims experts.

  Message Us

  Messaging opening hours:
  Mon to Fri: 08:00 - 16:45
  Sat to Sun: Closed

  Bank Holidays, Christmas and New Year's opening hours

• Give us a call

  0333 220 2033

  Mon to Fri: 8:00-18:00
  Saturday: 9:00-16:00
  Sunday: 10:00-16:00
  

  Bank Holidays, Christmas and New Year's opening hours

  Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

I've had an accident and need emergency recovery

Are you at the side of the road and need emergency recovery, following an accident? We'll be able to recover your car providing you have the relevant level of cover. Make sure you're in a safe place before you call.

Accident Claims Emergency Recovery (24 hours)

I've not had an accident but I have broken down

I have Breakdown Cover and need roadside assistance

You can arrange roadside assistance through the Admiral app.

Download the app now

If you can't access the app right now, please call us on:

UK 0330 102 0804

Europe 0044 (0)2920 943 111

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.