Claims

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MultiCover Insurance

Which are you looking to claim for?

Motor

Van

Home

I need roadside assistance or emergency recovery

Tell us about your claim

New Claim

Existing Claim

We have three options for you to choose from:

Find the answers to your questions quickly on our interactive
Claims Motor and Van FAQ page

I need roadside assistance or emergency recovery

Tell us about your claim

New Claim

Existing Claim

We have three options for you to choose from:

We have four options for you to help with your existing claim

Find the answers to your questions quickly on our interactive
Claims Motor and Van FAQ page

Tell us about your type of claim

New Claim

Existing Claim

We have five options for you to choose from:

Accidental Damage
Escape of Water
Storm Damage
Theft
All other household claims

We have four options for you to help with your existing claim

Manage your claim in MyAccount

You can also view and update existing claim information in MyAccount.
Log in to MyAccount
Connect via Messaging

Message one of our claims experts.
Suppliers are dealing with my claim

If you have been told a supplier is dealing with your claim, please contact them for an update. You should have received their contact information when registering your claim.
Give us a call

0333 220 2035

Mon to Fri: 8:00-18:00
Saturday: 09:00-16:00
Sunday: Closed

Bank Holidays, Christmas and New Year's opening hours

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

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I've had an accident and need emergency recovery

Are you at the side of the road and need emergency recovery, following an accident? We'll be able to recover your car providing you have the relevant level of cover. Make sure you're in a safe place before you call.

Accident Claims Emergency Recovery (24 hours)

0800 600 840

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I've not had an accident but I have broken down

I have Breakdown Cover and need roadside assistance

I don't have Breakdown Cover but need roadside assistance

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My vehicle is insured with Admiral

Report your claim online

It's simple and convenient to register your claim online. Log into MyAccount and select Claims to start your claim now, and one of our dedicated claim handlers will get back to you.

Start my claim now

Report your add-on product claim online

It's simple and convenient to use one of your add-on products or to know more about the policy benefits for Personal Injury and Hire Vehicle.

Start my Add-On product Claim

Alternatively, you can call us on 0333 220 2033 to start your claim.

Mon to Fri: 8:00-20:00
Saturday: 9:00-16:00
Sunday: 10:00-16:00

Bank Holidays, Christmas and New Year's opening hours

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

Find the answers to your questions quickly on our interactive
Claims Motor and Van FAQ page

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My vehicle is not insured with Admiral

Contact us about your claim

Even if you're not insured with Admiral but have been involved in an accident with someone who is, we might be able to help.

Please call us on:

0333 220 2047

Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

If Admiral handle your claim you could benefit from the following:

Approved National Repair Network
Lifetime guarantee on repairs (for as long as you own the vehicle)
No excess to pay
Replacement car
Dedicated claims handlers
Keep your no claims bonus

Find the answers to your questions quickly on our interactive
Claims Motor and Van FAQ page

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I'm only claiming for windscreen or glass damage

Autoglass® handles our glass repairs and replacements. You'll need to pay an excess after we accept your claim. Your No Claims Bonus will remain intact, even if you need a repair or replacement.

Unless you have the right level of cover, your claim will get rejected. The following policies do not include windscreen and glass cover:

Third Party Only
Third Party Fire and Theft
Essential Cover

Start my glass claim online

Or you can contact Autoglass direct 0333 220 2025.

Find the answers to your questions quickly on our interactive
Claims Motor and Van FAQ page

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My claim is for windscreen or glass damage

For existing Glass claims please contact Autoglass direct on 0333 220 2025.

This is a 24-hour helpline.
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

Find the answers to your questions quickly on our interactive
Claims Motor and Van FAQ page

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Admiral Law are dealing with my claim

If we told you that Admiral Law are dealing with your claim please click the link below for contact information.

Go to Admiral Law website

Find the answers to your questions quickly on our interactive
Claims Motor and Van FAQ page

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Auxillis are dealing with my claim

If we told you that Auxillis are dealing with your claim please click the link below for contact information.

Go to Auxillis website

Find the answers to your questions quickly on our interactive
Claims Motor and Van FAQ page

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All other claims

Vehicle repairs or courtesy cars

If you're looking for an update on your vehicle repair, booking in date or a courtesy car, please contact your garage directly.

The details of your garage will be on the correspondence we sent you at the start of your claim, or you can find them in the Claims section in MyAccount.

Show more
View my claim

You can also view and update existing claim information in MyAccount.
MyAccount
Message us

For more information about your claim you can send a message to one of our claims experts.

Messaging opening hours:
Mon to Fri: 08:00 - 16:45
Sat to Sun: Closed

Bank Holidays, Christmas and New Year's opening hours
Give us a call
0333 220 2033
Mon to Fri: 8:00-18:00
Saturday: 9:00-16:00
Sunday: 10:00-16:00

Bank Holidays, Christmas and New Year's opening hours

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

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I've had an accident and need emergency recovery (24 hours)

Are you at the side of the road and require emergency recovery, following an accident? We will be able to recover your vehicle providing you have relevant level of cover. Make sure you're in a safe place before you call.

Accident Claims Emergency Recovery (24 hours)

0800 362 435

Please use the +44 prefix if you're calling us from abroad.

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I've broken down and need roadside assistance

Admiral Breakdown Assist is available 24 hours a day. If you have not been involved in an accident/incident but do require roadside recovery and have breakdown cover included in your policy - call the below number or contact our Admiral Breakdown Assist team for more information.

UK 0330 102 0808

Europe 0044 (0) 2920 943 115

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

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My vehicle is insured with Admiral

Report your claim online

It's simple and convenient to register your claim online. Log into MyAccount and select Claims to start your claim now, and one of our dedicated claim handlers will get back to you.

Start my claim now

Report your add-on product claim online

It's simple and convenient to use one of your add-on products or to know more about the policy benefits for Personal Injury, Hire Vehicle and Vehicle Contents Cover.

Start my Add-On product Claim

Alternatively, you can call us

0333 234 0012

Mon to Fri: 8:00-18:00
Saturday: 9:00-16:00
Sunday: 10:00-16:00

Bank Holidays, Christmas and New Year opening hours

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines

Find the answers to your questions quickly on our interactive
Claims Motor and Van FAQ page

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My vehicle is not insured with Admiral

Contact us about your claim

Even if you're not insured with Admiral but have been involved in an accident with someone who is, we might be able to help.

Please call us on:

Give us a call

0333 220 2047

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

If Admiral handle your claim you could benefit from the following:

Approved National Repair Network
Lifetime guarantee on repairs (for as long as you own the vehicle)
No excess to pay
Replacement car
Dedicated claims handlers
Keep your no claims bonus

Find the answers to your questions quickly on our interactive
Claims Motor and Van FAQ page

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Glass replacement or repair

Nationwide Windscreen Services are our chosen glass specialists. Glass repair and replacements are subject to an excess, which will be confirmed by the provider when you submit your claim. There will be no impact on your No Claims Bonus whether the glass is being repaired or replaced.

Start my glass claim online

Or you can contact Nationwide Windscreen Services direct 0333 234 0013.

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

Find the answers to your questions quickly on our interactive
Claims Motor and Van FAQ page

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My claim is for windscreen or glass damage

For existing Glass claims please contact call 0333 234 0013.

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

Find the answers to your questions quickly on our interactive
Claims Motor and Van FAQ page

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Admiral Law are dealing with my claim

If we told you that Admiral Law are dealing with your claim please click the link below for contact information.

Go to Admiral Law website

Find the answers to your questions quickly on our interactive
Claims Motor and Van FAQ page

Back

Auxillis are dealing with my claim

If we told you that Auxillis are dealing with your claim please click the link below for contact information.

Go to Auxillis website

Find the answers to your questions quickly on our interactive
Claims Motor and Van FAQ page

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All other claims

Vehicle Repair or Courtesy Car Derived Van

If you're looking for an update on your vehicle repair, booking in date or Courtesy car derived van please contact your garage directly.

The details of your garage will be on the correspondence we sent you at the start of your claim.
View my claim

You can also view and update existing claim information in MyAccount.
MyAccount
Message us

For more information about your claim you can send a message to one of our claims experts.

Messaging opening hours:
Mon to Fri: 08:00 - 16:45
Sat to Sun: Closed

Bank Holiday, Christmas, and New Year opening hours
Give us a call
0333 234 0012
Mon to Fri: 8:00-18:00
Saturday: 9:00-16:00
Sunday: 10:00-16:00

Bank Holiday, Christmas, and New Year opening hours

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

Find the answers to your questions quickly on our interactive
Claims Motor and Van FAQ page

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Accidental Damage

Good to know

Accidental Damage cover isn't included as standard on all policies, so please check if you have cover before trying to make a claim.

Please check the following before submitting your claim:

What we don't cover

Find out which scenarios you're not covered for.
Your excess

You must pay an excess for most Home insurance claims. You'll find out more about excesses in this section.
Evidence and documentation

Discover the types of evidence and documentation we may need for our claims experts to process your claim more efficiently.

Start your claim in MyAccount

The quickest way to manage your claim is through MyAccount. You can check the details of your cover, including your excess and any optional extras on your policy, before deciding whether to make a claim.

However if you need to speak to somebody, please call us.

Give us a call

0333 220 2035

Mon to Fri: 8:00-18:00
Saturday: 09:00-16:00
Sunday: Closed

Bank Holidays, Christmas and New Year's opening hours

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

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What we don't cover

You're not covered for accidental damage caused by the following:

wear and tear - any damage caused by gradual, everyday use. For example, worn carpets, rot, or mildew.
mechanical or electrical breakdown - for example, your fridge or TV have stopped working but there's no physical damage.
pets - damage caused by your pet chewing, scratching, tearing, fouling or vomiting.

Find more information about these and other exclusions in your policy book.

Buildings Accidental Damage Cover Contents Accidental Damage

Buildings Accidental Damage

Accidental Damage cover is available with our Buildings Insurance policy. Depending on the level of cover you choose Accidental Damage may automatically be included as part of the policy. The tables below show further information.

	Admiral	Admiral Gold	Admiral Platinum
Glass And Sanitary Ware Accidental Damage
Full Buildings Accidental Damage	Available	Available

What does Buildings Accidental Damage cover include?

This covers damage to the building, fixtures and fittings such as:

if a ball was kicked and accidentally smashed a window
if you were doing DIY to the property and you accidentally hit a pipe
accidental damage to locks, such as if your key snapped in the lock
accidentally burning the kitchen surface with a hot pan

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Your excess

Unsure of your excess?

Standard Home Holiday & Second Homes

Your excess is the amount you pay towards a claim. It's made up of two parts, the compulsory excess (the amount set by us which can't be changed) and the voluntary excess (the amount you chose when you purchased the policy).

Buildings Compulsory Excess

Excess Type	Amount
Accidental Damage	£100

The total amount you will owe is the Compulsory Excess plus your Voluntary Excess.

Contents Compulsory Excess

Excess Type	Amount
Accidental Damage	£100

The total amount you will owe is the Compulsory Excess plus your Voluntary Excess.

Claims for buildings and contents

If you are claiming for both buildings and contents, you will only pay one excess for the claim.

This will be calculated using the largest excess value from the buildings or contents sections above.

Excess Type	Amount
Accidental Damage	£500

Excess Type	Amount
Accidental Damage	£500

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Evidence and documentation

To process your claim, we need supporting documentation which may include:

pictures showing damage - make sure you include all items in the claim.
proof of purchase/ownership - receipts showing the price you paid for each item, or proof of ownership, such as bank statements, or a photo of you with the item(s).

Please have these ready before starting your claim. You can upload pictures and documents via the Existing Claims section on MyAccount.

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Escape of Water

Good to know

Escape of water or leaking water is when water leaks out from pipes or appliances in the home, causing damage to your property. These include radiator pipes, central heating systems, washing machines and dishwashers.

Do you have Home Emergency Cover?

Please check the following before submitting your claim:

What we don't cover

Find out which scenarios you're not covered for.
Your excess

You must pay an excess for most Home insurance claims. You'll find out more about excesses in this section.
Evidence and documentation

Discover the types of evidence and documentation we may need for our claims experts to process your claim more efficiently.

Start your claim in MyAccount

However if you need to speak to somebody, please call us.

Give us a call

0333 220 2035

Mon to Fri: 8:00-18:00
Saturday: 09:00-16:00
Sunday: Closed

Bank Holidays, Christmas and New Year's opening hours

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

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What we don't cover

Good to know

If you are on a Gold or Platinum policy, you will have Trace and Access cover included. This covers the cost of removing and replacing parts of the building when trying to locate a water or oil leak. It doesn't include repairing the source of the leak.

You're not covered for:

wear and Tear - any damage caused by gradual, everyday use. For example, failure of grout or sealant around your bath, sink or shower unit.
damage to your home if it has been left unoccupied for more than 60 days unless agreed beforehand.
fixing the leak itself, unless caused by frozen pipes bursting.

Find more information about these and other exclusions in your policy booklet.

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Your excess

Standard Home Holiday & Second Homes

Buildings Compulsory Excess

Excess Type	Amount
Flood	£250
Escape of Water	£500

The total amount you will owe is the Compulsory Excess plus your Voluntary Excess.

Contents Compulsory Excess

Excess Type	Amount
Storm	£250
Escape of Water	£500

The total amount you will owe is the Compulsory Excess plus your Voluntary Excess.

Claims for buildings and contents

If you are claiming for both buildings and contents, you will only pay one excess for the claim.

This will be calculated using the largest excess value from the buildings or contents sections above.

Buildings Compulsory Excess

Excess Type	Amount
Flood	£500
Escape of Water	£500

The total amount you will owe is the Compulsory Excess plus your Voluntary Excess.

Contents Compulsory Excess

Excess Type	Amount
Storm	£500
Escape of Water	£500

The total amount you will owe is the Compulsory Excess plus your Voluntary Excess.

Claims for buildings and contents

If you are claiming for both buildings and contents, you will only pay one excess for the claim.

This will be calculated using the largest excess value from the buildings or contents sections above.

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Evidence and documentation

To process your claim, we need supporting documentation which may include:

pictures showing damage - to make sure we offer the repair needed.
proof of purchase/ownership - receipts showing the price you paid for each item, or proof of ownership, such as bank statements, or a photo of you with the item(s).

Please have these ready before starting your claim. You can upload pictures and documents via the Existing Claims section on MyAccount.

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Storm Damage

Good to know

Sometimes damage happens to your home following bad weather. However, your home isn't covered for damage caused by all weather. A well-maintained home should withstand usual weather conditions.

Do you have Home Emergency Cover?

Please check the following before submitting your claim:

What we don't cover

Find out which scenarios you're not covered for.
Your excess

You must pay an excess for most Home insurance claims. You'll find out more about excesses in this section.
Evidence and documentation

Discover the types of evidence and documentation we may need for our claims experts to process your claim more efficiently.

Start your claim in MyAccount

However if you need to speak to somebody, please call us.

Give us a call

0333 220 2035

Mon to Fri: 8:00-18:00
Saturday: 09:00-16:00
Sunday: Closed

Bank Holidays, Christmas and New Year's opening hours

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

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What we don't cover

You're not covered for damage caused in the following circumstances:

any damage to gates, fences or hedges following a storm.
any damage caused by gradual wear and tear or a lack of maintenance. For example, a rotten facia, or a roof or rendered wall in poor condition.
where storm conditions have not been met.

We define a storm as:

wind gusts of at least 55mph.
heavy rainfall of at least 25mm per hour.
snowfall to a depth of at least 30cm in 24 hours.
hail that causes damage to hard surfaces or breaks glass.

Find more information about these and other exclusions in your policy booklet.

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Your excess

Standard Home Holiday & Second Homes

Buildings Compulsory Excess

Excess Type	Amount
Storm	£100

The total amount you will owe is the Compulsory Excess plus your Voluntary Excess.

Contents Compulsory Excess

Excess Type	Amount
Storm	£100

The total amount you will owe is the Compulsory Excess plus your Voluntary Excess.

Claims for buildings and contents

If you are claiming for both buildings and contents, you will only pay one excess for the claim.

This will be calculated using the largest excess value from the buildings or contents sections above.

Buildings Compulsory Excess

Excess Type	Amount
Storm	£500

The total amount you will owe is the Compulsory Excess plus your Voluntary Excess.

Contents Compulsory Excess

Excess Type	Amount
Storm	£500

The total amount you will owe is the Compulsory Excess plus your Voluntary Excess.

Claims for buildings and contents

If you are claiming for both buildings and contents, you will only pay one excess for the claim.

This will be calculated using the largest excess value from the buildings or contents sections above.

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Evidence and documentation

To process your claim, we need supporting documentation which may include:

pictures showing damage - when the storm has passed, and its safe to do so. This ensures we offer the repair needed.
proof of purchase/ownership - receipts showing the price you paid for each item, or proof of ownership, such as bank statements, or a photo of you with the item(s).

Please have these ready before starting your claim. You can upload pictures and documents via the Existing Claims section on MyAccount.

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Theft

Good to know

Please make sure you have reported the theft to the police as we'll require a Crime Reference Number to validate the claim.

Is your home safe and secure?

Do you have Home Emergency Cover?

Please check the following before submitting your claim:

What we don't cover

Find out which scenarios you're not covered for.
Your excess

You must pay an excess for most Home insurance claims. You'll find out more about excesses in this section.
Evidence and documentation

Discover the types of evidence and documentation we may need for our claims experts to process your claim more efficiently.

Start your claim in MyAccount

However if you need to speak to somebody, please call us.

Give us a call

0333 220 2035

Mon to Fri: 8:00-18:00
Saturday: 09:00-16:00
Sunday: Closed

Bank Holidays, Christmas and New Year's opening hours

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

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What we don't cover

You're not covered for:

theft from your garage or outbuildings if you have our Admiral level of cover.
loss of or damage to you or your family's contents while they are kept in the open on the land that your home stands on. (but not high risk items etc).
loss or damage from anyone staying in your home unless force or violence has been used.

Find more information about these and other exclusions in your policy booklet.

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Your excess

Standard Home Holiday & Second Homes

Buildings Compulsory Excess

Excess Type	Amount
Theft	£100

The total amount you will owe is the Compulsory Excess plus your Voluntary Excess.

Contents Compulsory Excess

Excess Type	Amount
Theft	£100

The total amount you will owe is the Compulsory Excess plus your Voluntary Excess.

Claims for buildings and contents

If you are claiming for both buildings and contents, you will only pay one excess for the claim.

This will be calculated using the largest excess value from the buildings or contents sections above.

Excess Type	Amount
Theft	£500

Excess Type	Amount
Theft	£500

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Evidence and documentation

To process your claim, we need supporting documentation which may include:

proof of purchase/ownership - receipts showing the price you paid for each item, or proof of ownership, such as bank statements, or a photo of you with the item(s).

The loss must be reported to the police. Any mobile phones must be blocked by the service provider.

It is a good idea to ask your service provider to block your mobile phone, if it has been taken.

Please have these ready before starting your claim. You can upload pictures and documents via the Existing Claims section on MyAccount.

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Please check the following before submitting your claim:

Your excess

Depending on the type of claim you're making, you may need to pay an excess. You'll find more about excesses in this section.

Start your claim in MyAccount

However if you need to speak to somebody, please call us.

Give us a call

0333 220 2035

Mon to Fri: 8:00-18:00
Saturday: 09:00-16:00
Sunday: Closed

Bank Holidays, Christmas and New Year's opening hours

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

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Boiler/Home Emergency Claim

Good to know

Home Emergency cover includes temporary repairs only. Claims must be reported within 48 hours of discovery.

Start your claim online

It's simple and convenient to register your claim online.

Click the link in the ‘Emergency Assistance’ section and a claim handler will get back to you.

Or you can call our 24-hour emergency helpline:

0345 609 4375

Bank Holidays, Christmas and New Year's opening hours

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

Do I have boiler or home emergency cover?

It depends on which Home Insurance you have. Boiler Emergency cover is included as standard in our Admiral Gold Home Insurance. Home Emergency cover is included as standard in our Admiral Platinum Home Insurance.

You can also add Home Emergency cover as an add-on when buying Admiral or Admiral Gold policies. If you're unsure, please check your policy schedule in MyAccount or in your postal documents if you requested them.

If you have this cover, please call our 24 hour emergency helpline:

What is boiler emergency cover?

Boiler Emergency Cover

You can make two claims per policy term (up to £500 per claim) for temporary repairs or total failure of your:

Boiler
Central heating
Hot water

Home Emergency Cover

Unlimited claims (up to £500 per claim) with Home Emergency Cover which provide temporary repairs for:

Plumbing emergencies
Total gas or electricity failure in the home
Central heating, boiler or hot water failure
Pest infestation
Broken windows and damaged locks (if there's a security risk to the property)
Emergency roof damage i.e. water leaking into the property

	Boiler emergency	Home emergency
Admiral		Optional
Admiral Gold		Optional
Admiral Platinum

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Family Legal Protection Claim

Have you spoken to our legal advice team yet? If not, please call the number below to discuss your options:

Give us a call

During opening hours you can speak to somebody directly to discuss you claim. We will endeavour to answer your call as quickly as possible.

0117 927 1852

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Already spoken to legal advice? Then start your Home insurance claim here:

Start your Family Legal Protection claim
Start your Family Legal Protection claim
If the incident start date of your claim is before 1st September 2022 you were insured with our previous supplier Arc Legal, and you may be directed to them.

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Your excess

Standard Home Holiday & Second Homes

If you have a voluntary excess to your policy, that amount will be added to the compulsory excesses shown below to provide the total excess value.

Buildings Compulsory Excess

Excess Type	Amount
Flood	£250
Escape of Water	£500
Subsidence	£1,000
All other Buildings Claims	£100

The total amount you will owe is the Compulsory Excess plus your Voluntary Excess.

Contents Compulsory Excess

Excess Type	Amount
Flood	£250
Escape of Water	£500
All other Buildings Claims*	£100

*This includes claims for Accidental Damage, Storm, Accidental Loss, Theft, Fire, Underground services, Vandalism or Malicious acts and Escape or loss of oil. The total amount you will owe is the Compulsory Excess plus your Voluntary Excess.

Claims for buildings and contents

If you are claiming for both buildings and contents, you will only pay one excess for the claim.

This will be calculated using the largest excess value from the buildings or contents sections above.

If you have a voluntary excess to your policy, that amount will be added to the compulsory excesses shown below to provide the total excess value.

Buildings Compulsory Excess

Excess Type	Amount
Subsidence	£1,000
All other Buildings Claims	£500

The total amount you will owe is the Compulsory Excess plus your Voluntary Excess.

Contents Compulsory Excess

Excess Type	Amount
All other Buildings Claims	£500

The total amount you will owe is the Compulsory Excess plus your Voluntary Excess.

Claims for buildings and contents

If you are claiming for both buildings and contents, you will only pay one excess for the claim.

This will be calculated using the largest excess value from the buildings or contents sections above.

	Admiral	Admiral Gold
Audiovisual Accidental Damage
Accidental Breakage Of Mirrors Or Glass
Full Contents Accidental Damage	Available	Available

Make a claim:

MultiCover Insurance

Which are you looking to claim for?

I need roadside assistance or emergency recovery

I've had an accident and need emergency recovery

I've not had an accident but I have broken down

Tell us about your claim

We have three options for you to choose from:

My vehicle is insured with Admiral

My vehicle is not insured with Admiral

I'm only claiming for windscreen or glass damage

My claim is for windscreen or glass damage

Admiral Law are dealing with my claim

Auxillis are dealing with my claim

All other claims

I need roadside assistance or emergency recovery

I've had an accident and need emergency recovery (24 hours)

I've broken down and need roadside assistance

Tell us about your claim

We have three options for you to choose from:

My vehicle is insured with Admiral

My vehicle is not insured with Admiral

I'm only claiming for windscreen or glass damage

We have four options for you to help with your existing claim

My claim is for windscreen or glass damage

Admiral Law are dealing with my claim

Auxillis are dealing with my claim

All other claims

Tell us about your type of claim

I am the policyholder or joint policyholder

What to do if you're not the policyholder

Give us a call

We have five options for you to choose from:

Accidental Damage

Escape of Water

Storm Damage

Theft

All other household claims

We have four options for you to help with your existing claim

Manage your claim in MyAccount

Connect via Messaging

Suppliers are dealing with my claim

Give us a call

I've had an accident and need emergency recovery

Accident Claims Emergency Recovery (24 hours)

I've not had an accident but I have broken down

I have Breakdown Cover and need roadside assistance

UK 0330 102 0804

Europe 0044 (0)2920 943 111

I don't have Breakdown Cover but need roadside assistance

My vehicle is insured with Admiral

Report your claim online

Report your add-on product claim online

My vehicle is not insured with Admiral

Contact us about your claim

If Admiral handle your claim you could benefit from the following:

I'm only claiming for windscreen or glass damage

My claim is for windscreen or glass damage

Admiral Law are dealing with my claim

Auxillis are dealing with my claim

All other claims

Vehicle repairs or courtesy cars

View my claim

Message us

Give us a call

I've had an accident and need emergency recovery (24 hours)

Accident Claims Emergency Recovery (24 hours)

I've broken down and need roadside assistance

UK 0330 102 0808

Europe 0044 (0) 2920 943 115

My vehicle is insured with Admiral

Report your claim online

Report your add-on product claim online

My vehicle is not insured with Admiral

Contact us about your claim

Give us a call

If Admiral handle your claim you could benefit from the following:

Glass replacement or repair

My claim is for windscreen or glass damage

Admiral Law are dealing with my claim

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Admiral
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