Frequently asked questions
What are the new insurance pricing changes?
These are important changes from the industry regulator, the Financial Conduct Authority (FCA), which will affect companies from January 2022.
The new rules mean that the renewal premium firms offer existing customers will be no higher than the equivalent price that they would offer to a new customer.
The changes have been introduced to help ensure that existing customers who renew their insurance policies are treated the same as new customers.
They’ll affect all motor insurance and home insurance policies as well optional extras, like legal expenses, and will apply to both new customers applying for cover and existing customers considering renewing their insurance.
These changes will apply to all home and motor renewal premiums generated on or after 1st January 2022.
What do the new insurance pricing changes mean for me?
At the time of your motor or home insurance renewal, we’ll ensure we offer you a price which will be no higher than the price we would offer a new Admiral customer buying the policy through the same sales channel, using the same details.
For example, if you bought your policy over the phone then your renewal price will be charged the same or cheaper than if you were a new customer buying over the phone.
Will the new insurance pricing changes mean my car insurance renewal price will be lower than last year?
Not necessarily. Insurance prices can go up or down for a variety of reasons. Factors such as if you have made a claim in the last year, if your risk has changed (e.g. if you have added another driver to your motor policy), or external factors such as increases in the costs of vehicle repairs can all impact the price of your insurance at renewal.
For more information on how your price is calculated, please click here.
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