Travelling with a medical condition
What you need to know about traveling with a pre-existing medical condition.
Travelling with diabetes
Travelling with diabetes? Here’s what you need to know.
Travel with diabetes
Heart conditions and travel insurance
Travel safely and confidently with your heart condition.
Protect your heart
Travelling with a mental health condition
Learn the basics of travelling with a mental health condition.
Worry-free travel
Travel insurance for people with medical conditions
Make sure you have the right cover if you have a medical condition.
Learn the basics
Travel insurance for people with asthma
Preparations to make for travelling with asthma.
Cover your asthma
Travelling after a coronary angioplasty
Keep yourself safe on holiday after your coronary angioplasty.
Travel safely
Travelling with high blood pressure
Everything you need to know about high blood pressure on holiday.
Prepare for your trip
Preparing for your trip
What you should do before you jet off.
Travelling with medication
Make sure you know the rules around travelling with medication.
Learn the basics
Using the EHIC and GHIC in Europe
Can the EHIC or GHIC help if you fall ill on holiday?
Learn how they workFind out what’s covered
What cover can you get for your trip?
Travel Insurance with medical conditions
Get cover for your medical conditions while travelling.
Worry-free travel
Your questions answered
Does my travel insurance cover for private medical treatment?
No, you will need to have any private treatment pre-authorised by the Emergency Assistance Service. If you are travelling in Europe, Australia or New Zealand you can access public health services, free of charge and you won’t be required to pay any excesses on the Medical Expenses section of your policy.
What cover is there for dental treatment?
With new policies, you’re covered for up to £400 for “emergency dental treatment for the immediate relief of pain to your natural teeth incurred outside of your home area” under the Emergency Medical and Repatriation section of your cover (subject to your excess).
What should I do if I or someone travelling with me becomes ill during my holiday?
If you or someone covered by your policy becomes ill or is injured during your trip and needs emergency medical treatment, please go to a public medical facility and contact our 24-hour emergency assistance line on +44 (0)29 2010 7777 as soon as you can.
Please call this number if you're unsure where to get treatment, you think costs may go over £500, or you think you'll need to cut your trip short.
For minor ailments while abroad, pharmacies and public health facilities are often able to give advice and provide treatment. If costs are more than the policy excess and you want to make a claim, please keep all receipts and call our claims line on 0333 234 9914.
Is Coronavirus covered by my travel insurance?
To find out how Covid-19 affects your travel insurance, take a look at our dedicated FAQ page.
Does my policy allow someone to travel out to be with me if I am ill abroad?
Yes. If you've been given medical advice that someone should stay with you and that requires someone travelling from the UK to be with you, we'll cover the reasonable extra transport and accommodation costs (up to the policy limit) for that person.
Policy books
We always recommend getting familiar with your policy book.