Travel insurance questions and claims

Read up about travel insurance claims and FAQs

Thinking about making a travel insurance claim or curious about common travel insurance questions? We’ve got you covered here.

Your baggage and other possessions

Our top tips and useful information about your belongings on holiday.

Travel insurance and baggage cover

Travel insurance and baggage cover

Our guide on what to do if your luggage is lost, stolen or delayed on holiday.

Protect your luggage
Are your personal possessions insured for travel?

Are your personal possessions insured for travel?

Find out what personal belongings are covered with travel insurance.

Cover your valuables
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Gadget insurance

Find out what our gadget insurance covers you for and when you might need it.

Keep your tech safe

Common issues and travel insurance questions

Got some travel insurance questions? We can help.

Travel insurance FAQs

Travel insurance FAQs

Got a travel insurance question? We’ve got you covered with this FAQ page.

Travel FAQs
10 ways you could invalidate your travel insurance

10 ways you could invalidate your travel insurance

Find out how your travel insurance can be invalidated, so you can avoid it.

Protect your cover
Natural disasters and travel insurance

Natural disasters and travel insurance

Our guide on what to do if there’s a natural disaster in the country you’re travelling to.

What to do next

Unexpected disruptions

Has your trip been disrupted? Can you claim?

How to get your money back after travel disruption

How to get your money back after travel disruption

If your journey’s been disrupted, here’s your guide to making sure you’re compensated.

Get compensation
Holiday cancellation cover and travel insurance

Holiday cancellation cover and travel insurance

If your trip’s been cancelled or cut short, here’s what you’ll be covered for.

What to do next

Travel claims and policies

Everything you need to know about making a travel claim.

How to claim travel insurance

How to claim travel insurance

Need to make a claim on your travel insurance?

Make a claim
Contact us

Contact us

Get in touch if you need support or have any questions.

Chat with us
Travel insurance

Travel insurance

Find out more about our travel insurance and everything it offers.

Cover for your trip
Annual travel insurance

Annual travel insurance

Do you take multiple trips a year? Check out our annual insurance.

Year-round cover
Single trip travel insurance

Single trip travel insurance

If you need cover for one trip, find out how our single-trip travel insurance protects you.

Single-trip cover
Business travel insurance

Business travel insurance

Our guide covers the type of insurance you need on business trips abroad.

Working abroad
Last-minute travel insurance

Last-minute travel insurance

Everything you need to know if you’re late off the mark with buying travel insurance.

Stay covered

Policy books

We always recommend getting familiar with your policy book.

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